Baggage Allowance & Acceptance
Carry-out Baggage: You may place a personal wing item (laptop, briefcase, diaper bag etc.) not to exceed 36 linear inches or 18″ x 11″ x 7″, in the wing when boarding. If your personal item does not fit in the wing size it will need to be checked. Max weight 15 pounds.
Excess Baggage: Excess baggage is transported on a space available basis and additional charges may apply. If we place an excess tag on one or more of your bags it does not necessarily mean the bag will not get on the flight.
Fishing Equipment: We accept fishing equipment. We cannot be liable for damage to fishing equipment not packed in hard side case. A limited release tag is required.
Unusually shaped objects: Bicycles, surfboards, canoes, kayaks and other such large pieces or sporting equipment exceed the capacity of the compartments and are not accepted for transport.
Golf Bags: We accept golf bags however; we cannot be liable for loss or damage to equipment in open golf bags.
Pets: We can accommodate small pets in small kennels on our schedule flights. There is a charge of $35.00 each way for pets in the cabin. Pets in the Hold $55 minimum. For larger kennels and pets you may need to charter the aircraft. Please call us for assistance. Service animals are free. Please call the airline for assistance.
Cargo or Additional Bags: We can accommodate additional bags or cargo on certain flights during the day that is operated by larger aircraft. Please call us for assistance.
DOMESTIC BAGGAGE ALLOWANCE
*Bags over 50LBS will be charged a penalty of $10.00 in addition to the bag fee. **
INTERNATIONAL BAGGAGE ALLOWANCE
*Bags over 50LBS will be charged a penalty of $20.00 in addition to the bag fee. **
**-All bags over 70 pounds is subject to $100 charge.
NOTE: Children Fares has the same allowance as adults. Infants are only allowed strollers and car seats for free no other baggage allowance. Passengers in transit from domestic to international we will apply international policy.
CHECK-IN AND GATE TIMES REMINDER
Check In Time/Ticket Counter
Airport Check-In opens 60 minutes prior to scheduled departure time. Flight closes 30 minutes prior to departure.
Airport Check-In opens 180 minutes prior to scheduled departure time. **
If you are departing from Haiti because of long lines at airport security and immigration, it is recommended that you checked 4 hours before departure. Flights departing Cap Haitian closes 1.5 hours before schedule departure.
Flight closes 60 minutes prior to departure.
Departure Gate closure
Domestic Flights 30 minutes prior to schedule departure.
International flights 60 minutes prior to schedule departure.